If you would like to hire PTi to help you with your technology needs remotely, the form below is how to get that process started!
If you DON’T want to hire us but you have question just drop us an email at info@Paradise-Technologies.com.
If there is any need to communicate any sensitive data such as passwords with us, please DON’T DO this via email or this form.
FAQ – Frequently Asked Question
Rates: Remote Support Consulting with Paradise Technology Services starts at $90.00 USD per hour, billed in 30 minute increments, with a 1 hour minimum purchase required for new customers.
An account is required to pre-purchase hours. To setup your account Fill in the above form, then an invoice will be generated and sent for the estimated hours we discussed and that time will be credited to your account upon receipt of payment. When you purchase a block of hours, those hours are credited to your account for use during our regularly scheduled times.
Hours: Our normal consulting service hours are Monday through Friday 10:00 am until 5:00 pm Eastern time.
How it works:
We will email you a invoice for the first hour. You can pay that invoice on line by clicking on the link provided in the email. Once we receive payment confirmation we will call or email you booking link to set up appointment. After we respond to your initial request with a booking link, you may send us whatever information you think will help during your appointment if needed.
DO NOT send any passwords or sensitive information via email or this contact form. The technician will either request that information during your meeting or coordinate a secure way to send the information otherwise.
Then Please download our Connection software: Download – Remote Support Software – Download
You can also download to your computer a Service Request form: Download – Service Request Form
Warranty Information – Due to the nature of the work that we perform, there is no warranty on hourly work. Each hour that we work is billable regardless of the outcome of said work. While we will make recommendations on the level of effort required to implement a solution or fix an issue, it is up to you to let us know if there is a cap on the number of hours we spend per engagement.